Politique de remboursement
No Refund Policy
All sales are final. We do not offer refunds or exchanges.
Policy Overview
Once a purchase is made, it is considered final. We do not provide refunds, returns, exchanges, or store credits under any circumstances.
Order Inspection
Please inspect your order immediately upon delivery. If there are issues with your order:
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Contact us within 48 hours of delivery at siruios01@gmail.com
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Provide photographic evidence of any defects, damages, or incorrect items
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We will evaluate genuine manufacturing defects or shipping errors on a case-by-case basis
For verified issues, we may offer:
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Replacement of defective/damaged items
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Reshipment of incorrect items
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No refunds will be issued
Important Exceptions
The following are never eligible for any form of compensation:
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Change of mind or personal preference
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Incorrect size/color selection by customer
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Items worn, used, or damaged after delivery
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Items without original packaging or tags
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Sale items, clearance items, or discounted products
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Gift cards
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Perishable goods
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Custom/personalized items
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Digital products
European Union Customers
Notwithstanding any EU regulations, all sales are final. We do not offer the standard 14-day cancellation period for returns or refunds. By purchasing from our store, EU customers acknowledge and accept this no-refund policy.
How to Contact Us
For questions about defective items (within 48 hours of delivery only):
Email: siruios01@gmail.com
Please note: Items sent to our address without prior authorization will not be returned and will be considered abandoned property.
Policy Acknowledgement
By making a purchase from our store, you acknowledge that:
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You have read and understand this no-refund policy
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You accept all terms and conditions
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You waive any right to chargebacks or payment disputes
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All sales are final and non-refundable